Frequently Asked Questions
Everything you need to know about your Sultan Chand & Sons shopping experience.
What is the typical shipping timeline for domestic orders?
We process all orders within 24-48 hours. Domestic shipping usually takes 3-5 business days depending on your location within the country.
How do I ensure I select the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our high-fashion cuts may vary slightly between collections.
What is your return and exchange policy?
We offer a 14-day hassle-free return policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a full refund or exchange.
Do you offer international shipping?
Yes, Sultan Chand & Sons ships worldwide. International shipping rates and delivery times are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout.
How should I care for my Sultan Chand & Sons garments?
To maintain the quality of our premium fabrics, we recommend following the specific care label instructions inside each garment. Most of our fashion pieces benefit from cold washes and air drying.